cancellation policy
Non Refundable Rate Reservations
For the confirmation of Non Refundable Rate reservations the total amount is due to be paid
in advance
Non Refundable Rate reservations cannot be amended at any time after the payment
In case of cancellation the amount will not be refunded
Flexible Rate Reservations
In case of cancellation, the following conditions apply:
CANCELLATION: Up to 22 days before the arrival date, not accompanied by any fee (your
advance payment is refunded).
CANCELLATION: from 21 days to 15 days prior to the arrival date entails a charge of 50% of
total stay
CANCELLATION: from 14 days to 7 days prior to the arrival date, entails a charge of 75% of
total stay
CANCELLATION: from 6 days prior to the arrival date and in case of non show up or
departure prior to scheduled departure date, the entire amount of the stay is charged.
Notes
-No reservation modification is acceptable when opposed to the minimum stays policy per
period even if it is notified to us prior to the 21 st day to the arrival date
-If the request for change or cancellation is received on a date, within our cancellation
policy, the amount respective to the above is withheld and the excess amount is refunded to
your bank account or credit card.
-The arrival date is considered as of 00:00 hours
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